Customer Success: ARAHS Turns Productivity Insights into Operational and Financial Gains
Background
ARA Health Specialists (ARAHS) is a comprehensive 43-physician multispecialty practice...
As we step into 2025, we’re filled with excitement and purpose, ready to embrace the opportunities ahead. At Quinsite, our commitment has always been about more than developing solutions—it’s about creating meaningful connections and fostering growth for everyone in our ecosystem. Together, we aim to redefine what’s possible in healthcare analytics. Whether it’s through the launch of innovative tools like Performance IQ™, deepening our collaborative efforts or focusing on providing excellent support, 2025 will be a year of shared success and progress.
What you can expect:
Empowering Insights
We’re continuing to enhance our analytics platform, ensuring each solution and application delivers actionable, transformative insights that drive results. This year, we’re incorporating more AI-driven capabilities into the platform, enabling smarter predictions, faster decision-making, and even greater efficiency. Whether you’re a customer using our platform, a prospect exploring opportunities, or a partner looking to innovate, we’re here to support your journey.
New Support Center
We’re excited to introduce a brand-new support center for Quinsite Connect users. Designed to enhance the overall client experience, this support center offers seamless access to support ticket information, improved communication, and more transparent tracking. While the new support center was designed to be intuitive and user-friendly, training sessions and video guides will be available to help clients get the most out of their Quinsite experience.
Monthly Client Education Sessions
You asked, and we listened! Our Quarterly User Meeting participants have expressed how valuable it is to learn from peers about implementing Quinsite’s solutions. In response, we are launching monthly Client Education Sessions in 2025. Led by Quinsite, these sessions will dive deeper into specific use cases, offer comprehensive application training, and share actionable insights to maximize the impact of our solutions.
Performance IQ Benchmarking Suite
Our commitment to innovation continues with the expanded release of the Performance IQ™ suite of analytics-driven benchmarking solutions. Designed specifically for radiology organizations, these tools provide a comprehensive view of key performance metrics and enable benchmarking against industry standards and peer organizations. The first solution, Billing IQ, was released in 2024. Productivity IQ and Quality IQ will be released mid-year.
New Quinsite Connect UX Design
Last but certainly not least, we’re working on an exciting new user experience (UX) design for Quinsite Connect. This redesign is set to deliver an enhanced and intuitive user experience, building on the strengths of the current platform. With thoughtful updates and new features, this new design will make accessing insights easier and more seamless than ever before, further empowering users to achieve their goals efficiently. Stay tuned for more details later this year!
Looking Ahead
We can’t wait to share these exciting new developments with you in 2025. More importantly, we are grateful for the opportunity to continue growing together and serving you better. To our customers, partners, prospects, and incredible team—thank you for being an essential part of the Quinsite family. Here’s to a successful and rewarding new year!
Background
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