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RBMA-VitalCheck(logo)-clearer (1)

A Survey Tool for Patients, Providers, Hospitals & more.

Monitor performance, make process improvements, & establish benchmarks for individual programs & facilities.

  • Ensure quality of service
  • Support compliance
  • Increase profitability
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Improve Your Google Ratings

Turning Patient Experience Into 5-Star Reviews

Many negative reviews focus on billing—not the care your team provides. Vital Check™ helps shift the narrative by making it easy for happy patients to share their experience.

With Vital Check™, you can:

  • Collect real-time post-visit feedback
  • Prompt satisfied patients to leave a Google review
  • Highlight care quality over billing concerns
  • Boost your online ratings with less effort

Vital Check™

Customer Success Stories

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Enhancing Patient Experience

Northwest Radiology implements ad-free Pandora, enhancing service quality and boosting patient satisfaction.

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Empowering Staff Members

Northwest Radiology boosts team morale and fosters a culture of appreciation with patient feedback.

Surveys Offered by Vital Check™

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Patient Satisfaction 

  • Gain feedback about staff, providers
  • Inform process improvements
  • Enhance service
  • Improve patient satisfaction
  • Strengthen your Google reputation
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Referring Provider

  • Gain feedback from referring providers
  • Inform process improvements
  • Maintain positive referral relationships
  • Ensure high-quality patient care

Vital Check™

Frequently Asked Questions

Vital check was developed specifically for healthcare organizations to provide a custom-branded experience with real-time results tracking, priced to meet your practice needs. Vital Check™ is offered to radiology practices in partnership with RBMA.

No. Vital Check survey participants will not need to download an app to take surveys. They can simply click on a link (received via email or text) or scan a QR code (if provided on-site) that takes them directly to the appropriate survey.

Results are posted immediately and can be viewed via online portal access.

Yes. Vital Check is a fully electronic survey tool designed to support real-time online results tracking.

 

Vital Check offers standard templates with customizable components including your practice logo, survey questions and responses.

Vital Check surveys are sent via email or text. Practices may elect to provide a QR code on-site.

Your patients appreciate the care you provide—make sure that story gets told. Vital Check™ captures real-time feedback from satisfied patients and guides them to leave a Google review right after their visit. By reaching them in the moment, you boost the chances they’ll share their positive experience and help highlight what your practice does best.

Here’s how it helps:

  • Improve Your Google Ratings – Encourage satisfied patients to share their positive experience.

  • Capture Reviews on Care, Not Just Billing Shift focus to provider interactions, facility quality, and overall experience.

  • Make It Easy for Patients – Reduce friction by guiding them directly to your Google review page.

It’s a simple, effective way to improve your online reputation and showcase the great care your team delivers.


Connect with the Vital Check™ Team

Discover the Power of Vital Check™ Surveys

Submit your contact information to request a brief call with our sales team where you will learn more about pricing and Vital Check™ surveys!